Motions Academy
HELP and SUPPORT
Ask Your Question
We typically respond to your inquiries within the next day, excluding holidays.
F.A.Q.
You can download the Motions Academy app from the App Store (for iOS) or Google Play Store (for Android). Simply search for "Motions Academy," click "Install," and follow the on-screen instructions. You can use this links
First, try waiting a few minutes or force-closing the app and reopening it. If this doesn’t work, delete the app, reinstall it, and use the "Restore Purchases" option in the app settings. Additionally, check your subscriptions in your device’s account settings to verify if the subscription was successfully purchased. If it doesn’t appear, contact Apple Support for assistance.
No, the app requires an active internet connection to function. This ensures you have access to the latest content, including video streaming and updates.
No, the app is only available in English. This ensures consistency across all users and supports the detailed professional terminology used in our courses.
No, the app does not require you to create an account, set a password, or log in. All access is managed through in-app purchases. Once you make a purchase, you gain full access to the app's features. If you delete and reinstall the app, you can restore previous purchases by using the "Restore Purchases" option in the app settings.
Some materials, especially video content, may take longer to load due to their large file size and high-quality resolution. We recommend using a stable Wi-Fi connection for the best experience.
Yes, our courses are designed by professional rehabilitation specialists and cater to beginners, intermediate, and advanced levels. Each course provides detailed instructions and modifications.
Motions Academy is compatible with smartphones and tablets running iOS 12.0 or later and Android 8.0 or later.
No, courses are linked to your account and cannot be shared. However, friends or family can create their own accounts and purchase the courses.
You can use the form on this page (located above) to contact us or reach our support team via this support page. or use email.
You can cancel your subscription at any time before its renewal date. After cancellation, your subscription will remain active until the end of the current billing period.